About Us

From The Heart Senior Services is a locally owned and operated non-medical home care referral agency.

                     Founded in Santa Rosa in 2001 From The Heart has clients and caregivers throughout the Bay area.

Office Team

Lisa Harrison is our team leader for all client and caregiver interactions.

After graduating with a degree in kinesiology (the study of human movement) from Chico State, Lisa began her commitment to Senior Care in 1997.

Her experiences include working as a caregiver, care director and client liaison equipping her to make the right match for every client. Lisa has been a key part of From the Heart from the founding of the company in 2002 and in 2015 Lisa became an owner, much deserved.

Vanessa Martinez

Senior Care Coordinator

I have worked with the From the Heart caregivers and families since 2007, throughout this time, I have been committed to making our clients experience an amazing one. With my background in customer service it has given me the advantage to serve our team with the skills and knowledge I have obtained over the years to best serve our clients. 

Zach Stewart

Care Advisor

Over the past decade I have worked extensively in customer service working with all ages from 6 weeks to 107 years old. I have a background in Pre-Nursing and as a Patient Liaison for a Durable Medical Equipment company meeting with physicians, and nurses and especially their patients and families to work together for the best outcome. Through my background, and my urge to continue learning, I am able to make the best matches for your family members to ensure the best possible results whether it be long term or short term.

Angelica Cole

Care Advisor

Prior to joining From the Heart team, I was able to work for 5 years with patients. I have experience in a hospital setting at Santa Rosa Memorial, where my passion to assist and be of service to other’s needs were nurtured. I feel privileged to have been able to work with patients from all ages. My passion to work on a more personal level with clients and their families evolved from my experiences with families at their most vulnerable. It is my mission to bring value to all of our, From the Heart family and clients while going above and beyond with our services. Playing a role in providing quality in someone’s life is a priceless gift. I am also trained as a phlebotomist and am fluent in Spanish.

Temia Ochoa

Care Coordinator

Having grown up in the North Bay I consider myself very lucky in being able to work in my community for the past 17yrs. I have held multiple positions at Santa Rosa Memorial Hospital, Healdsburg District Hospital and Sutter Hospital in Santa Rosa. I have always prided myself in helping patients and their families in every position I have held.
I bring this sense of wanting to know each patient and family’s needs to my responsibilities here at From the Heart. My experience and background has been a perfect fit in helping understand and then fill the needs of those who depend on us. My goal is to bring the best result for our families and caregivers. I also speak Spanish fluently – helping better communicate with many families.

Mara Hernandez

Care Advisor

Prior to joining From the Heart I spent over 5 years working with patients and families with the medication needs. In a pharmacy environment my duties always included carefully listening and guiding families through the education of understanding their needs and how we could help. It is this same passion that I bring to my new position. I pride myself in helping advise families as to their needs and coordinating with other services as needed. Watching clients living to their fullest makes me smile.

Contact Our Team Members

To contact one of our team members please visit our contact page and complete the form.

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