About Us

From The Heart Senior Services is a locally owned and operated non-medical home care referral agency.

                     Founded in Santa Rosa in 2001 From The Heart has clients and caregivers throughout the Bay area.

Office Team

Lisa Harrison is our team leader for all client and caregiver interactions.

After graduating with a degree in kinesiology (the study of human movement) from Chico State, Lisa began her commitment to Senior Care in 1997.

Her experiences include working as a caregiver, care director and client liaison equipping her to make the right match for every client. Lisa has been a key part of From the Heart from the founding of the company in 2002 and in 2015 Lisa became an owner, much deserved.

Email Lisa

Vanessa Martinez

Senior Care Coordinator


I have worked with the From the Heart caregivers and families since 2007, throughout this time, I have been committed to making our clients experience an amazing one. With my background in customer service it has given me the advantage to serve our team with the skills and knowledge I have obtained over the years to best serve our clients. 

Morgan Goulart

Care Advisor


Before having the opportunity to join From the Heart, I graduated from UC San Diego with an immense passion to make a difference in people’s lives. I was able to explore this passion by joining a community service organization on campus and traveling around the world to serve those in need. From the Heart has allowed me to take all of my experiences and apply them to individual scenarios in order to provide the best care to our clients and families. Growing up caring for my grandmother, who relied on caregivers for years, taught me the compassion and empathy that is needed when trying to find solutions for such personal and sensitive situations. My goal is to work my hardest to meet the wants and needs of each client and ensure that they, along with their loved ones, are prioritized and taken care of in their time of need.”

Zach Stewart

Care Coordinator


Over the past decade I have worked extensively in customer service working with all ages from 6 weeks to 107 years old. I have a background in Pre-Nursing and as a Patient Liaison for a Durable Medical Equipment company meeting with physicians, and nurses and especially their patients and families to work together for the best outcome. Through my background, and my urge to continue learning, I am able to make the best matches for your family members to ensure the best possible results whether it be long term or short term.

Angelica Cole

Senior Care Advisor


Prior to joining From the Heart team, I was able to work for 5 years with patients. I have experience in a hospital setting at Santa Rosa Memorial, where my passion to assist and be of service to other’s needs were nurtured. I feel privileged to have been able to work with patients from all ages. My passion to work on a more personal level with clients and their families evolved from my experiences with families at their most vulnerable. It is my mission to bring value to all of our, From the Heart family and clients while going above and beyond with our services. Playing a role in providing quality in someone’s life is a priceless gift. I am also trained as a phlebotomist and am fluent in Spanish.

Sharon Hallengren

Care Advisor


I worked as an Angiographer (technician dealing with blood vessels) at North Bay Vitreoretinal Consultants. I continued patient care as a certified nursing assistant at Sutter Hospital, working in the intensely gratifying and very hectic area of labor and delivery.
All the while I continued my education taking pre nursing classes and getting a certification in phlebotomy (drawing blood and helping with transfusions).
Joining the From The Heart team, allows me to continue my passion to help others serving as a liaison between caregiver and client.

Heather Lagerwey

Care Coordinator


I began my career in the Senior Communities in High School as a point of contact for my
grandma. I have since worked at Sonoma Valley Hospital, Senior Care Facilities, and
Home Health Networks. My education was focused on psychology and nutrition. I have
always felt at ease and confident in my approach to communication. My passion and
commitment to compassionate care have brought me to From The Heart.
I feel that bringing people together connects me, giving me a personal touch in people’s lives.

Contact Our Team Members

To contact one of our team members please visit our contact page and complete the form.

Go to Contact

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